> ## Documentation Index
> Fetch the complete documentation index at: https://learning.kent.co.in/llms.txt
> Use this file to discover all available pages before exploring further.

# Kent KNB Audience Guide: Installers, Techs, Owners

> Understand who the Kent New Energy Knowledge Base serves — installers, service techs, partner engineers, and owners — and what it is not.

This knowledge base is written for the people who put Kent New Energy systems on walls and keep them running. If you install, commission, service, or support Kent M1 or Kent G3 equipment, you are in the right place.

<Warning>
  Pages marked **for trained/authorized installers only** mean exactly that. This site is not a substitute for Kent partner authorization. See [Authorized-Only Actions](/safety/authorized-only-actions) for the full gate list.
</Warning>

## You are in the right place if you are

<CardGroup cols={2}>
  <Card title="Kent Channel-Partner Installer" icon="screwdriver-wrench">
    Electricians and solar installers fitting Kent M1, Kent G3, and Kent Lithium Battery systems at homes and businesses.
  </Card>

  <Card title="Kent Service Technician" icon="magnifying-glass">
    Diagnosing faults, performing preventive maintenance, and closing support tickets on live Kent systems.
  </Card>

  <Card title="Partner Engineer or Trainer" icon="chalkboard-user">
    Building teams that pass Kent certification and need a shared, up-to-date field reference.
  </Card>

  <Card title="System Owner" icon="house">
    The Start Here, Safety basics, and Customer Handover sections are written to be readable by owners who want to understand their system.
  </Card>
</CardGroup>

## What this knowledge base is not

<Accordion title="Not a design manual">
  String sizing, load surveys, and quotations follow Kent partner design tools. This site covers install → commission → troubleshoot → hand over. Design remains on the partner portal.
</Accordion>

<Accordion title="Not a substitute for authorization">
  Pages marked *for trained/authorized installers only* mean exactly that. See [Authorized-Only Actions](/safety/authorized-only-actions). No amount of reading here grants authorization — that comes through Kent partner training.
</Accordion>

<Accordion title="Not a place for third-party procedures">
  Only Kent-validated content appears here. If a video, forum post, or another brand's manual tells you something different from what you find on these pages, **this site wins**. Report any conflict to Kent service rather than guessing.
</Accordion>

## Reading levels

Every page is short, field-first, and written in plain English. Technical terms — Hybrid Inverter, CT, BMS, CAN, RS485, Zero Export, SOC, MPPT, RCD, PE — stay in English throughout, including the Hindi/Hinglish pages planned for a future release.

<Note>
  You do not need to read this knowledge base cover to cover. Use the role-based paths below to find exactly what matters for your next job.
</Note>

## Where to go next

<CardGroup cols={3}>
  <Card title="Installer Path" icon="hard-hat" href="/start-here/installer-path">
    Reading order before your first site, plus the golden on-site sequence.
  </Card>

  <Card title="Service Tech Path" icon="toolbox" href="/start-here/service-tech-path">
    Order for service visits, isolation-first discipline, and common mistakes.
  </Card>

  <Card title="How to Use This Site" icon="book-open" href="/start-here/how-to-use">
    Applicability badges, validation blocks, and page anatomy explained.
  </Card>
</CardGroup>