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Photos are part of the installation, not a favour to the office. They prove siting compliance, enable remote triage, and defend the warranty — yours and Kent’s.

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Before you start

Clean the lens, enable timestamps if your camera supports them, and shoot in landscape. Every photo must be sharp enough to read labels when zoomed.

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The required set

Environment (before and after mounting)
  • Wide shot of the wall and surroundings showing shade/canopy situation 📷
  • The space above the unit — proving no pipes, drains or sills overhead 📷
  • Clearance zones with the tape measure in frame (per-platform figures on Heat, Sun & Ventilation) 📷
Sealing & water
  • Gland plate close-up — every gland torqued, bungs in unused ports 📷
  • At least one drip loop, showing the U-bend below the entry 📷
Electrical evidence
  • Earth pit test in progress with the reading visible on the tester 📷
  • Port labelling — Grid and Backup runs identified 📷
  • Battery installation — mounting, terminals covered, comm cable label visible 📷
Identity & record
  • Nameplate/serial of every Kent unit on site 📷
  • Display after clean boot 📷
  • Wide completion shot of the finished installation 📷

Reference examples — figures KNB-PH-02 through KNB-PH-05

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Storage and naming

Upload the set with the commissioning record the same day. Name files SITE-DATE-ITEM (e.g. SEC62-2026-07-07-glandplate.jpg) so remote support can find the right frame during a call.

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Common mistakes

  • One wide shot “covering everything” — remote support cannot zoom into pixels that are not there; shoot each item.
  • Skipping the space-above shot on a clean wall — that photo is exactly what closes a future water-damage dispute.
  • Shooting the earth tester after it is switched off.

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When to escalate