Symptom flows
- Not Starting — dead display, no boot, or a fault at first power-up.
- Battery Not Charging — PV or grid available but the battery won’t take charge.
- Battery Not Discharging — full battery, yet the house runs on grid.
- Backup Not Working — outage comes, backup doesn’t.
- Comm Fault — battery, meter and parallel communication failures.
- Grid Fault — grid voltage/frequency alarms, the compliant way.
- Display Shows Wrong Flow — impossible energy flows on the screen.
- Nuisance Tripping — RCD/ELCB or breaker trips around outages, mornings or backup tests.
- Zero Export Failing — the utility meter shows export despite the limit.
Reference
- Fault Codes — every Kent G3 status and alarm message, first response and onward flow.
- When to Escalate — the stop line, the evidence kit and the Kent service path.